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The study found that average industry turnover was 34 percent in 2021—the lowest level in the 11-year history of the NADA’s annual Dealership Workforce Study.
As one of the hottest jobs in the industry, the automotive dealership controller is a valued position, and the compensation for this role shows it. Is it time for you to make this critical hire?
In general, management and leadership are the same across the board. However, automotive sales and service are so unique that industry experience matters greatly. Anyone trying to bluff their way into a manager role or learn as they go will find themselves drowning in a sea of diverse departments and internal protocols.
A resume is meant to summarize your accomplishments; it is not a biography. If you want to catch a recruiter's eye -- or that of the electronic applicant tracking system software -- avoid the temptation to practice your creative writing skills. Stick to trade keywords and powerful action verbs for maximum impact.
A resume is meant to summarize your accomplishments; it is not a biography. If you want to catch a recruiter's eye -- or that of the electronic applicant tracking system software -- avoid the temptation to practice your creative writing skills. Stick to trade keywords and powerful action verbs for maximum impact.
To be a successful automotive dealership, you need more than a great product to sell. Like the vehicles consisting of the latest auto trends on your lot, your dealership is the sum of many parts that work well together. The synergy can be magical, and your customers can tell when every department works in synch.
Hiring great candidates in the automotive industry is a strategic maneuver of epic proportions. You'll succeed if you include all the correct variables, especially when seeking employees in today's talent market.
The auto dealership controller is a blend of two skill sets: savvy accounting experience and intuitive leadership. The person you hire for this position will generate the accounting reports used for all financial decision-making. They'll also communicate strategy with each department in the dealership, as everyone helps achieve company goals.
Demand for cars has dramatically increased the value of used vehicles, a worldwide trend. In the United States, used cars are outselling new cars by 2:1. Last year, the used car market had a $260 billion value.
Surprisingly, when it comes time to hire leaders, certain qualities are missed. The best leaders are humble and kind. And yet, humility and kindness seem to be rare qualities in leaders today.
Creating synergy between departments in an auto dealership can feel like a Herculean task. Each department must be able to stand on its own yet collaborate seamlessly with the other department. This is especially true of the body shop, and that's why this hire can be critical for your success. [...]
Bruce Daugherty has built an extensive career in the industry by working his way up in automotive sales and service business since 1981 to executive management, most recently serving as Chief Operating Officer (COO) of Sunroad Auto in San Diego. For the last 25 years, he managed in all three [...]
