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Improve Onboarding at Your Dealership Using These Guidelines
Unemployment is low; workers have options. Your onboarding process better engage, encourage, and accelerate your team members’ career path from the get-go. Here are some guidelines to make it better. Facilitate a meeting with direct managers on day one. Business leaders have to focus on making positive first impressions on new hires from the start. It’s the direct manager’s responsibility to provide new hires with solid foundations for success. Meet with candidates during their first few days on the job to review all of the standard operating policies at your auto dealership. Then, share a 30-60-90-day plan that clearly outlines job expectations. The first [...]
How You Can Keep Your Best Automotive Salespeople
Salespeople bridge the gap between customer needs and the product that fulfils that need. It’s the job of the salesperson to close the deal by helping the customer make those connections. The best closers keep customers coming back. How do you make sure you keep your closers? Support Automotive Salespeople in Growth and Development From extensive training for new hires to opportunities to quickly get promoted, career growth and development is essential to retaining your best salespeople. Leaders today really have to show employees a clear path to growth by providing training and feedback in real-time. Instead of waiting until annual reviews [...]
Essential Traits to Look for When Hiring for Automotive Sales
As counterintuitive as it may seem, the most experienced sales representatives won’t always be the best fit for your job openings. There are some instances when automotive recruiters encourage giving fresh talent a chance to prove themselves. For example, if candidates already have specific characteristics like achievement, optimism, and competitiveness, they are likely to succeed even without previous experience. Remember, teams that recruit a good mix of veteran players and rookies are usually successful in professional sports. First, dealerships should understand the benefits and drawbacks of inexperienced candidates. Then, they can focus on looking for these critical traits when hiring sales reps. [...]
How to Keep Turnover Low at Your Dealership
Employee turnover is typical at many auto dealerships across the country. A recent study even indicated that it’s as high as 67% for salespeople and 40% for other dealership employees. Since most sales associates only stay with dealerships for about two years, the first step to keeping turnover low is learning why employees are leaving. Since the average dealership loses $500,000 per year on expenses directly related to turnover, keeping it low has to be a top priority. Here are some solutions to help overcome it and improve employee retention. Voluntary Turnover What causes salespeople to look for job opportunities elsewhere rather [...]
Why Hiring Master Automotive Technicians is Important for your Dealership
Industry experts suggest that the demand for master automotive technicians will soon exceed the supply, and by the year 2026, there will be a need for more than 76,000 new mechanics. As a priority for all auto dealerships, the reasons to seek a recruiter’s assistance in finding the best talent continue to be vital. Auto Repair is Recession-Resistant Many dealerships face sales slumps when a downward curve on the economic cycle hits. This doesn’t necessarily apply to automotive service. Customers still need to have their vehicle fixed when a problem occurs; that is why it is important to staff the best technicians [...]
Retain Your Top Managers Using These Tips
As the costs associated with employee turnover continue to go up, retaining your senior managers and other top talent is essential for a thriving organization. Leaders that make employee retention a priority sooner rather than later benefit from increased performance, higher employee morale, and improved quality of work. But, a growing number of automotive dealers are also searching for innovative ways to survive the corporate brain drain from experienced workers retiring. Even though some natural employee turnover is inevitable regardless of the business, you don’t want it to become an excessive rate. Fortunately, it’s not too late to retain your top managers [...]
Steven’s recruiting talent is bolstered by his 15+ years of retail automotive experience, which provides a solid background for his passion in placing General Managers and General Sales Managers.
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