Successful dealerships do a lot of things right to be successful. Whether you’re coordinating inventory orders, expanding your service department, or initiating a new marketing campaign, your success depends on one thing: communication. Without effective communication processes in place, your business may struggle to survive. You could lose out on sales and repeat service. Eventually, you could even lose customers and your employees. However, if you can master the art of communication, you – and those you hire -- are likely to thrive. 6 Ways Communication Makes Dealerships Successful Communication brings out the best in people because it increases understanding and lessens [...]

A skilled parts manager can make your dealership highly successful. Their contributions in managing parts inventory and serving as a liaison between your salespeople and customers are instrumental in generating revenue while keeping costs down. Even when supply chain issues or limited vehicle inventories deplete your projected sales, your service department still operates – often at full capacity. Parts and service departments must stay busy because idle shops don’t make money. Hiring the right auto parts manager keeps your service department working at full capacity. What your Dealership Needs when Hiring a Parts Manager Working in a parts manager position requires no [...]