5 Key Signs You’re Working at a Top-Tier Auto Dealership
Finding a dealership that stands out from the crowd can make a significant difference in your career – in fact, it’s probably one of the biggest factors.
Finding a dealership that stands out from the crowd can make a significant difference in your career – in fact, it’s probably one of the biggest factors.
If you envision yourself moving beyond your current role and climbing the ladder of success, navigating the unique environment of auto sales and service requires a strategic approach.
Securing a role in an automotive dealership requires more than just a passion for cars; it demands a unique blend of skills, industry knowledge, and the ability to make a lasting impression during the interview process.
In general, management and leadership are the same across the board. However, automotive sales and service are so unique that industry experience matters greatly. Anyone trying to bluff their way into a manager role or learn as they go will find themselves drowning in a sea of diverse departments and internal protocols.
Surprisingly, when it comes time to hire leaders, certain qualities are missed. The best leaders are humble and kind. And yet, humility and kindness seem to be rare qualities in leaders today.
Creating synergy between departments in an auto dealership can feel like a Herculean task. Each department must be able to stand on its own yet collaborate seamlessly with the other department. This is especially true of the body shop, and that's why this hire can be critical for your success. [...]
Bruce Daugherty has built an extensive career in the industry by working his way up in automotive sales and service business since 1981 to executive management, most recently serving as Chief Operating Officer (COO) of Sunroad Auto in San Diego. For the last 25 years, he managed in all three [...]
Creating a great auto dealership culture depends on your ability to communicate well. Good communication requires more than the ability to answer the phone, talk with customers or send emails. To be effective, you must develop an environment where people can collaborate openly and with trust. For employees to perform [...]
What goals have you set for your auto dealership this year? Chances are good that you won’t reach them unless you do one thing well. Your ability to reach your goals depends on having great sales managers that lead your sales teams. No other role is as essential for closing [...]
Consumers have long railed against the car buying experience. It's no wonder that home delivery has become immensely popular. Buyers pay an agreed-upon price, and the car is delivered to the new owner's home. The consumer doesn't have to navigate the sales lot while avoiding salespersons teeming like sharks in [...]
Think your dealership group is too small to have a CFO but have accounting needs that are beyond your role as CEO? You may be surprised to learn that the value of having an interim CFO can increase value and reduce cost overall. The right CFO can help you formulate [...]
Midsize dealerships know all too well the challenges today's modern automotive market presents. Consumer buying trends change continuously. To remain competitive, dealerships must adopt new strategies in response to market need. Buyers arrive at your business armed with extensive knowledge because they've done their research. They've likely identified the vehicle [...]