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For years, new vehicle sales have been the stars of the dealership show, but service departments are emerging as the true drivers of consistent, long-term profitability.
Amy has been a vital part of Autopeople for the past seven years, and her professional journey is nothing short of inspiring.
Frank was approached for a General Manager position in a dealership experiencing major transitions. At the time, the dealership operated from an outdated facility, lacked substantial fixed operations revenue, and offered limited vehicle brands. Under Frank’s leadership, the dealership achieved remarkable transformations.
Hiring the right people is key to success in car dealerships. In a tight labor market, hiring well becomes even more important.
High employee turnover can lead to increased hiring and training costs, disrupted workflows, and diminished team morale. To foster a team that wins and wants to stay, dealerships must implement effective retention strategies.
The automotive dealership landscape is a system where roles extend far beyond the traditional salesperson. Each position, from service to finance, plays a pivotal role in driving dealership success and ensuring customer satisfaction.
Automotive dealerships face the added challenge of finding candidates with not only the right skills but also a passion for the industry.
While vehicle sales are the backbone of the business, add-on services offer a powerful opportunity to boost your bottom line. From extended warranties to detailing packages, these services not only enhance customer satisfaction but also drive incremental revenue.
The U.S is in route to see a shortage of 642,000 technicians by the end of 2025, if trends continue. This auto technician shortage not only affects the day-to-day operations of dealerships but also impacts customer satisfaction and overall profitability.
The best time to negotiate for what you want is after receiving a job offer. Here are the effective job offer negotiations that will make a difference.
The real cost of high turnover in dealerships is one of the most underestimated challenges they face.
Too many executive candidates approach interviews defensively—just hoping to make it through without any missteps. That’s not enough.
