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Hiring the right people is key to success in car dealerships. In a tight labor market, hiring well becomes even more important.
High employee turnover can lead to increased hiring and training costs, disrupted workflows, and diminished team morale. To foster a team that wins and wants to stay, dealerships must implement effective retention strategies.
The automotive dealership landscape is a system where roles extend far beyond the traditional salesperson. Each position, from service to finance, plays a pivotal role in driving dealership success and ensuring customer satisfaction.
Automotive dealerships face the added challenge of finding candidates with not only the right skills but also a passion for the industry.
While vehicle sales are the backbone of the business, add-on services offer a powerful opportunity to boost your bottom line. From extended warranties to detailing packages, these services not only enhance customer satisfaction but also drive incremental revenue.
The U.S is in route to see a shortage of 642,000 technicians by the end of 2025, if trends continue. This auto technician shortage not only affects the day-to-day operations of dealerships but also impacts customer satisfaction and overall profitability.
The best time to negotiate for what you want is after receiving a job offer. Here are the effective job offer negotiations that will make a difference.
The real cost of high turnover in dealerships is one of the most underestimated challenges they face.
Too many executive candidates approach interviews defensively—just hoping to make it through without any missteps. That’s not enough.
Customer retention at dealerships is what sets great dealerships apart from the rest. Hiring the right people and investing in their growth will help you build a loyal customer base.
Want to get promoted at your auto dealership? If you see an opportunity for the dealership to improve, don’t be afraid to present it, even if it goes against the status quo. Leaders are not only problem solvers but also innovators.
Finding great management people for automotive dealerships isn't easy. While conventional hiring practices focus on experience and leadership skills, there are other, less traditional qualities and strategies that can lead to exceptional hires. Here are some unconventional tips to help.
