The pressure to fill positions quickly is higher than ever. Automotive dealerships face the added challenge of finding candidates with not only the right skills but also a passion for the industry.


While it might be tempting to expedite the hiring process, cutting corners can lead to costly mistakes. Make sure you know the true cost of a bad hire and use these seven essential strategies to ensure your next hire is the right one.

The True Cost of Hiring the Wrong Person

Hiring the wrong person can have far-reaching consequences for automotive dealerships. Beyond the initial financial outlay of recruitment and training, there’s the potential for decreased productivity, low morale among existing staff, and damage to the company’s reputation.

A bad hire can cost a dealership anywhere from 30% to 150% of the employee’s first-year earnings, factoring in recruitment, training, and lost productivity costs.

Essential Hiring Steps You Can’t Afford to Skip

  • Comprehensive Job Descriptions: Clearly outline the skills, experience, and qualifications required. Be specific about the job role and expectations to attract the right candidates.
  • Thorough Screening Process: Implement a rigorous screening process that includes detailed application reviews, initial phone screenings, and in-person interviews.
  • Reference and Background Checks: Too many employers skip this step. Always conduct comprehensive reference and background checks to validate a candidate’s credentials and work history.

Right Interviewing and Assessment Strategies 

  • Behavioral Interviews: Utilize behavioral interview techniques to gauge how candidates have handled situations in the past, offering insights into their problem-solving and interpersonal skills.
  • Technical Assessments: For roles requiring specific skills, technical assessments can measure a candidate’s competency and expertise.
  • Culture Fit: Assess whether candidates align with the dealership’s values and culture to ensure a harmonious workplace.

Transparency with Candidates is Vital

Being upfront about the job roles, expectations, and the dealership’s culture can lead to better matching with potential employees. Transparency fosters trust and helps in attracting candidates who are a good fit for the organization and the role.

Involving Team Members

Include relevant team members in the interview process. They can provide different perspectives and insights that can be crucial in making an informed hiring decision.

Training and Development Opportunities:

Showcasing opportunities for professional development can attract high-quality candidates. A clear path for growth and development often results in increased job satisfaction and employee retention.


Regularly review and refine your hiring processes. Gather feedback from recent hires and unsuccessful candidates to identify areas for improvement. 


In the race to secure top talent, the focus should not just be on speed but on making informed and strategic hiring decisions. By adhering to these seven practices, automotive dealerships can avoid the costly mistake of a bad hire, ensuring that they bring on board individuals who are not just qualified but are also a great fit for the company’s culture and long-term objectives. In a market where every hire counts, taking the time to get it right is not just important – it’s essential.


Want to make sure every hire is a great hire? Contact us today.