THE AUTOPEOPLE REPORT | June 2025

Why Service Departments Are Becoming Profit Centers
For years, new vehicle sales have been the stars of the dealership show. But as economic uncertainty, inventory fluctuations, and shifting consumer behavior reshape the auto industry, service departments are emerging as the true drivers of consistent, long-term profitability.
This shift isn’t just about selling more oil changes. It’s about recognizing the strategic value of fixed operations.
The Secret Sauce to Hiring Success in Car Dealerships
Hiring the right people is key to a dealership’s success, workplace culture, and customer satisfaction. With 20% of dealership staff considering a job change in the next six months, it’s crucial to have a solid hiring strategy.
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Spotlight on Amy Smith (Smela): A Powerhouse Recruiter
When you’re focused on connecting great people with great dealerships, it’s easy to get caught up in the day-to-day hustle and lose sight of the individuals who drive the industry forward. Here we shine a spotlight on one of our most dedicated and talented team members: Amy Smith (Smela), our Automotive Recruiter extraordinaire.
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Our candidates have to meet our rigorous specifications, which include exceptional competency in their area of expertise, as well as adhering to our client’s ideal criteria. Only then do we rate them highly and present them to our clients.
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We have several high-quality General Managers looking to make a change.
- Most are willing to relocate and all seek an opportunity where they can flourish.
- Call David Adragna if you seek an experienced General Manager (650) 808-7066.
Autopeople is proud to be a trusted leader in automotive recruiting, delivering top-tier talent solutions to employers across the U.S.
To support automotive businesses in attracting and keeping the best talent, we developed this comprehensive guide to help evaluate current compensation strategies. Offering competitive pay is essential in today’s job market, and this report includes the most detailed salary insights available in the automotive sector. Download your copy instantly and start optimizing your hiring and retention efforts today.
Please view our website at www.autopeople.com, call 1-800-659-9501 or email me, David Adragna, at dadragna@autopeople.com to discuss what Autopeople can do for you.
Autopeople, 5170 Golden Foothill Pkwy., El Dorado Hills, CA 95762, United States