THE AUTOPEOPLE REPORT | June 2023

Dealerships Want More Customer-Focused People

Promoting a customer-focused culture always starts with recruiting the best talent. Service is what sets successful auto dealerships apart from their competitors. However, transitioning away from being a sales-focused organization can be challenging because all that matters is the bottom line for many businesses. Unfortunately, many salespeople are trained and even pressured to meet quotas and treat customers like human ATMs to achieve them. A better solution is hiring and training candidates to be customer-focused professionals that focus on the overall needs of your clients. Instead of viewing sales as one-and-done deals, a growing number of companies are increasing their market share through brand loyalty. Here are some more ways to build a customer-focused culture.

Interview Questions That Provide Real Insight About Candidates

How would you determine the number of tennis balls that would fit inside a giraffe? As odd as this question might seem at first, it (and others like it) is a popular technique. This question reveals your tolerance for novelty and how you go about problem-solving. Read More

What Makes an Auto Dealership a Great Place to Work

In the rapid-paced, intricate web of the automotive industry, effective networking is a cornerstone of success. As this sprawling sector evolves, the relationships you cultivate can open doors, inspire collaborations, and lend you a competitive edge. So, how can you steer your networking efforts in the right direction? Read More

Autopeople Blog Resources

Our candidates have to meet our rigorous specifications, which include exceptional competency in their area of expertise, as well as adhering to our client’s ideal criteria. Only then do we rate them highly and present them to our clients.

General Manager

Former CarMax General Manager looking to get into a car dealership GM position
Customer focused and professional

Chief Financial Officer

Experience with mid sized groups
Excellent track record

Start Your Search Now

Finding and retaining great employee is vital to running a successful business. In order to help organization in the Automotive industry stay competitive and up-to-date, we created a salary report to help employers in evaluating their pay rates while making some adjustments to improve both retention and hiring initiatives.

It is available now for instant download.

Download Our Salary Report

Please view our website at www.autopeople.com, call 1-800-659-9501 or email me, David Adragna, at dadragna@autopeople.com to discuss what Autopeople can do for you.

5170 Golden Foothill Pkwy., El Dorado Hills, CA 95762, United States