Unless you’ve been hiding under a rock, your world has changed. Some people have found good things about spending so much time with their families. And for others, their life hasn’t changed much because their jobs have been deemed essential. In many states, car dealerships have remained open to service vehicles, provide parts, and even sell new cars-all within the new rules.
Today’s environment makes strong leadership essential. Good managers more than ever need to wear many different hats, including morale booster, the voice of reason, rules enforcer, and the inspiration to keep pushing forward and innovating to survive and thrive in this new era.
The good news is, dealerships are hiring again, looking for terrific leaders to get employees and the Dealership ready for the new reality.
Good management teams have prepared for the changing times. With all the craziness, they’ve been good at managing employee attitudes and dissatisfaction, responding to online inquiries and reviews, and engaging customers to make sure that when they do need service or to purchase a new vehicle, they’ve provided excellent customer service.
Great managers have made sure that their Dealership is the first in each customer’s mind for their vehicle needs. If that’s not the case, it’s time to reevaluate your work environment and your management team. If you’re thinking about making a change, Autopeople is here to help you with your search. Visit our website at www.autopeople.com, call 1-800-659-9501, or email me at dadragna@autopeople.com to discuss your options.
