July 2016 Newsletter

David AdragnaWhat Makes a Good Manager?

With so many departments working together - sales, finance, service, parts, accounting - having strong managers in each department that communicate openly with each other is critical for keeping a business running like a well-oiled, money-making machine.

Keeping costs down and employee performance up is the balancing act managers must perfect in order to be effective in their role. Watching budgets, identifying areas of wasteful spending, minimizing nonproductive labor hours, and making sure they have quality people on board are all ways managers directly control the budgets within their respective departments.

A manager who is a strong leader has motivated players supporting him or her. Those leadership skills aren't easy to come by. A good leader is respected by employees and coworkers not because of a title but because they've earned that respect through action, by leading through example. When employees know their manager is consistent, open to ideas, accessible, and will back them up in difficult situations, they will go the extra mile every day for that manager.

When a manager is able to create a positive, friendly work environment, team members don't try to find excuses to disappear or shirk their responsibilities. They are at their posts, ready to work all the time. As productivity increases, numbers go up, and commissioned-based employees enjoy their jobs even more because of the higher paychecks they start earning. When employees are content, there is less personnel turnover in the dealership, and that stability reflects directly upon a top-quality manager.

A good manager is also a good teacher. They are there, hands-on, providing subordinates with the tools and training needed to do their jobs better, faster, and more efficiently. As employees become empowered with new skills, not only can they make better decisions and work with increased independence, they also have a stronger sense of security in their jobs and won't be as apt to jump ship when the first offer comes their way. Managers who know how to bring out the best in each and every employee are rewarded with having a dedicated and capable crew who don't need to be micromanaged in every aspect of a job. This increases job satisfaction within the company while simultaneously freeing up the manager's time to focus on strategic planning and long-term goals within the department and the dealership.

Finding the right person to be all of this things - a costing guru, motivational team-builder, and teacher - is not easy. Many candidates may excel in one area but are sorely lacking in another. Autopeople knows how to locate the right candidate who possesses all of these skills along with the right personality to fit the dealership.

Managers make or break a business. One bad decision in hiring a manager can result in lost profits, talent, and customers, which makes hiring the right manager one of the most important decisions dealer principles make. Autopeople's stringent recruitment process ensures that only candidates who will truly become an asset to the company are recommended.

For more information about Autopeople, please go to www.autopeople.com or email us at info@autopeople.com

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